October 19, 2012

The Hartford chooses Guideware's claims software

Hartford Financial Services Group Inc. has chosen seasoned insurance-software vendor Guidewire Software to install a new claims-management system that the Hartford insurer says will improve customer service.

The Hartford said Friday it conducted a thorough search before choosing the San Mateo, Calif., vendor's ClaimCenter software package to replace the insurer's hodge-podge of claims software currently in use.

Information-technology specialist Cognizant Technology Solutions Corp., of Teaneck, N.J., will be the systems integrator for the new software, officials said.

Neither financial terms for the software and installation, nor the system's startup date, were disclosed.

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