October 21, 2016 | last updated October 21, 2016 5:12 pm
2016 Connecticut Family Business Awards: 3rd Place Winner

Saybrook Point Inn, Spa, Marina

PHOTO | Contributed
PHOTO | Contributed
Saybrook Point Inn & Spa employees commemorate the company’s 25th anniversary.
PHOTO | Contributed
Three generations of the Tagliatela family are behind the Saybrook Point Inn & Spa. Pictured (from left): Tricia, Stephen, Louis Sr., Mary, and Louis Jr.

Headquarters: Old Saybrook

Industry: Hospitality

Year Founded: 1980

Founder: Louis and Mary Tagliatela

Generation Currently Running Company: Second

No. of Full-Time Employees: 100

No. of Part-Time Employees: 100

Family Members Currently Employed at Company: Mary Tagliatela, Founder; Louis Tagliatela, Jr., Managing Partner, Mary's son and Tricia and Stephen's brother; Tricia Tagliatela, Managing Partner, Mary's son and Louis and Stephen's sister; Stephen Tagliatela, Managing Partner,Mary's son and Louis and Tricia's brother

Company Website: www.saybrook.com

Q&A

How do you remain competitive in the market?

We remain competitive by staying connected to our clients on a one-on-one basis, tracking domestic and international lifestyle and hospitality trends, and keeping current on retail trends, including food, gifts and décor, before they reach the hotel market.

What is the biggest challenge to your business in the coming year?

Availability of top talent and trainable staff that live in the local area.

What are the top two goals for your company over the next 10 years?

Using technology to our advantage in marketing, guest comfort and infrastructure without sacrificing personal touch.

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