October 31, 2016

Hartford giving parking kiosks a tech upgrade

HBJ PHOTO | Keith Griffin
HBJ PHOTO | Keith Griffin
A downtown Hartford parking meter.

The city of Hartford's parking arm has hired Parkeon Inc. to retrofit 258 aging on-street, parking-payment kiosks.

Hartford Parking Authority (HPA) CEO Eric Boone said it retained New Jersey-based Parkeon after extensively evaluating its current and potential new meter systems. Financial terms weren't disclosed.

Work will begin in November, with completion set for January, Boone said.

Beginning in November 2008, Parkeon began a $3.3 million replacement of much of the city's old network of 1,600 coin-operated meters, particularly downtown, with its tall, black parking kiosks -- which accept coins and credit cards.

HPA recently ended a six-month test of an alternate parking-meter network that included cameras.

The revamped Parkeon kiosks, Boone said, will provide a large color screen and full keyboard. They also forgo the need for parkers to return to their vehicles to display a payment stub, as well as eliminate the capability to "feed" a meter for the entire day. The meters will also shut off payment after 6 p.m. and during special events.

The upgrade also will allow for the addition of a mobile app, which Boone says HPA expects to implement shortly after all of the kiosks have received the new upgrade.

The parking agency, too, is researching the possibility of enabling merchants to validate customers' on-street parking, and the modification of time-limit regulations in underutilized parking areas, Boone said.

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