November 2, 2018

W. Haven's Device42 teams up with Atlassian

Software developer Device42 of West Haven announced Tuesday that it would integrate with a leading product offered by Atlassian, a London-based enterprise software company.

Device42's software will enhance Atlassian's Jira Service Desk, an IT helpdesk ticketing system, by adding hardware and software specifications to every ticket as well as a history of incidents related to that issue.

"The integration will provide Atlassian customers with a robust tool that will not only help them solve mission-critical issues at breakneck speed, but also glean powerful insights about their technology infrastructures that will take their IT departments to a whole new level," said Raj Jalan, founder and CEO of Device42.

"Using the new cloud asset management integration with Device42, our customers will now gain a holistic view and more context across all their assets right within Jira Service Desk," said Bryant Lee, head of partnerships and integration at Atlassian.

Device42, at 600 Saw Mill Rd., is a provider of IT infrastructure management software with more than 500 clients in 55 countries, according to a company statement.

Earlier this month, Device42 was ranked No. 1 among the top 40 fastest-growing companies in Connecticut as part of the annual Marcum Tech Top 40 Awards. From 2015 to 2017, Device42's revenue increased nearly 1,300 percent, the statement said.

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