Everybody has operational risk. If you have operations, then you have operational risk. Any of the people, processes and technologies that make up the moving parts of your business are subject to risk. When it comes to operational risk, the core questions you need to answer are 1) how much you have and 2) how much you choose to tolerate. To answer these questions, you need information. The webinar discussion will focus on getting at operational risk through your business processes. We will define some basic terms and talk about an approach to prioritizing the risk assessment effort based on your specific situation. At the end of the webinar, you will walk away with a better understanding of how leveraging your business processes helps you mitigate the people, process, or technology risks that keep you up at night.
CARLA GREGORY: VP, Consulting Operations,NEOS
Carla brings over 25 years of consulting experience in the business process management, organization development and operations efficiency spaces. Since joining NEOS in 2011, Carla has established and leads the Business Consulting practice area, responsible for internal operations, engagement delivery and execution, and client relationship management.
PATTY KURLANSKY: Independent Financial Services Professional
Patty retired from The Hartford Insurance Group in 2007, after a 33-year career that included all aspects of individual life and annuity service management from point of sale to the termination of a policy, mergers and acquisitions, international start-ups, and large scale systems and organizational integrations. Over the course of her career, Patty earned the FLMI, AALU, Series 6 and Series 26 designations.
JILL VANCOUR: CPA, Director, Risk Manager, Mass Mutual Financial Group
Jill has over 24 year's consultative experience in accounting and finance for the insurance industry with proficiency in external audit, internal audit, operations, sourcing, and risk governance. Currently, Jill is a Risk Manager for the Financial Reporting Risk Group, a team within Enterprise Risk Management focusing on internal control compliance. Prior to MassMutual, Jill spent 14 years at The Hartford leading multiple teams in the Annuity Operations Division that performed audit support, systems and control design, compliance, and accounting functions. Jill has earned the FLMI, ACS, Series 6 and Series 7 designations.
Moderated by Ernst Renner CEO & Partner, NEOS
Ernst has worked with C-level executives in business transformation, technology modernization and strategy for insurance carriers and financial services companies. He has more than 20 years of insurance and financial services industry experience.
Please click the following link to register > https://attendee.gotowebinar.com/register/2635634179447728641