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June 21, 2021

2021 Family Business Awards: The Star Supply Company

PHOTO | CONTRIBUTED A special moment captured of Star Supply employees and customers coming together to celebrate The Star Supply Company’s 60th anniversary in business.
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More Information

2nd Place
Category: 25-75 Full-Time Employees

The Star Supply Company is an HVAC wholesale distributor, servicing residential and commercial contractors in Connecticut and Western Massachusetts. It supplies a full range of parts and equipment for the service and installation of HVAC systems.

Tell us a bit about your recent accomplishments.

The Star Supply Company is extremely fortunate to has seen steady and record growth over the past several years, and despite the challenges we faced, we have also flourished during the pandemic. The Star Supply Company has also been named as a Top Workplace in Connecticut by Hearst Media for the past three years.

How has your company shifted its strategy during the pandemic?

We invested and implemented new technology to adapt to the challenges of the pandemic. We established a new working environment with more of a dependency on remote capabilities. This allowed us to maintain and retain our entire workforce throughout the pandemic, and in a safe manner. We also implemented policies to support employees dealing with challenges on the home front, such as work-from-home arrangements.

What are your family values and how do they contribute to your business success?

Some of our family values include working hard, doing the right thing, and placing a strong emphasis on loyalty.

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