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2022 C-SUITE Honoree Karen Goyette

Karen Goyette
Hartford HealthCare    
Executive Vice President and Chief Strategy and Transformation Officer    
Size of organization: $5B revenue; 33,000 employees    
Education: MBA, Rensselaer Polytechnic Institute
More Information

Karen Goyette was recently named Hartford HealthCare’s chief strategy and transformation officer (effective Oct. 1), the first female to hold this cabinet-level position.

In this role, she serves as the leader for overall strategy development, system and partnership integration, business and ambulatory development.

Goyette’s team identifies and supports the development of opportunities that advance Hartford HealthCare’s vision. This planning evolves through research of best practices, listening to internal and external customers and cultivating relationships locally and nationally.

In addition, she supports HHC’s focus to identify innovative partnerships that create greater access, improve affordability, enhance quality and promote equity. This effort includes direct oversight of ambulatory partnerships including outpatient surgery, endoscopy, imaging, urgent care and retail medicine.

What have been your biggest professional accomplishments over the past year?

The biggest accomplishment was rebuilding our planning team. A few years ago, two leaders on the planning team were promoted to other roles within Hartford HealthCare.

While their loss from our team initially created a void, it provided the opportunity to re-evaluate how we could restructure and better support our customers. Fast-forward to 2022: Under our newly-aligned structure, our team introduced nine new partnerships, reviewed more than 100 business plans, and built out 250,000 square feet – bringing 25 additional ambulatory resources closer to our patients’ homes.

Guiding business principle: Be yourself and build relationships.

Best way to keep your competitive edge: Listen and be curious. You never know what direction a great idea will come from.

Best business decision: Growing personally and professionally with Hartford HealthCare the last 22-plus years.

Personal touch in your office: A pair of ruby red slippers.

In what ways are you involved in the community?

It has been an honor to be involved with and support the Travelers Championship for the past 10-plus years.

Personal side

City of residence: Cromwell

Favorite way to relax: Swimming at the beach

Hobbies: Golfing

Last vacation: Cruise to Bermuda (pretty much beach plus golfing!)

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