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2023 Family Biz Awards: International Cordage East Ltd. (InCord)

InCord is a custom net builder, with more than 25 years of experience in designing and manufacturing. The company offers comprehensive safety netting products across various industries, including material handling, construction, automotive, sports and amusement.

Tell us a bit about your recent accomplishments.

The company endured the hardships of COVID without layoffs and with manageable stress on resources and logistics. During this time, InCord was fortunate to be classified as an essential business serving critical industries with safety and barrier netting products.

Among other internal investments, InCord now has its own two-story dynamic test structure, custom-built to simulate full-scale fall protection systems. It is one of two such facilities in the Northeast.

Our organization established distinctive training programs for manufacturing and sales for entry-level individuals to attain proficiency and be promoted within our company.

What are your family values and how do they contribute to your business success?

We abide by the golden rule of treating others as we want to be treated. We believe in the power of community and shared success.

By breaking bread together, respect for individual contributions and providing career development opportunities, we empower our team to reach full potential both professionally and personally.

Where do you see your business in the next five years?

We will continue to support our customers’ success by developing new products, following market trends and utilizing strengths in relationship management, turnaround times, quality and inventory. We will continue to build and support our employees’ training and career paths.

What are your guiding business principles?

InCord strategically creates long-term, mutually beneficial relationships with our customers. We maintain long-term working relationships with distributors and suppliers who share similar professional values of quality and caring.

We are generous to share our expertise in netting within our industry. We are driven by excellence as we work to make the world safer. We treat our employees as family by reinvesting in their growth and well-being.

The business environment we appreciate at InCord was not by accident or trial and error. Today’s community concept was purposeful in design for mutual benefit and sustainability.

Click here to see the rest of the 2023 Family Business Award Honorees

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