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September 30, 2024 / 2024 Connecticut's Healthcare Heroes Awards

2024 Healthcare Hero: Noreen Gorero

Noreen Gorero Director of Integration, Patient and Family Transitions, Heart & Vascular Institute Hartford HealthCare Return to the honorees homepage
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Winner Category | Nurse

Noreen Gorero oversees the integration of patient and family transitions and services at Hartford Hospital, recognized as among the best in cardiology care nationally. She is a leader focused on staff and patient engagement, boasting some of the highest patient experience scores in the hospital. She champions equity, diversity and inclusion.

What have been your significant contributions to your organization?

My team and I conduct cholesterol, blood pressure and blood sugar screenings in the community. We have completed 54 screening fairs and screened more than 1,300 people to date. I have made connections with underserved communities, the unhoused and uninsured, developing trust among them.

I take pride in my involvement in Hartford HealthCare’s Asian and Pacific Islander Colleague Resource Group. I am a member of the board of directors of the state’s Philippine Nurses Association and served as a voice for Filipino nurses in Connecticut and nationally. I also help recently hired international/Filipino nurses feel welcomed at Hartford HealthCare.

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Tell us about a challenge in your job that you were able to overcome.

I’ve learned if I show sick patients I care, they welcome help. I had a patient with complications after surgery. He and his daughters were very anxious. I checked on them frequently and asked the surgeon to give updates. He recovered and they were pleased with the care they received.

What’s your next major goal and/or challenge?

My next goal is scaling our screening program statewide, especially for those facing healthcare insecurity and access challenges. I would also like to be able to screen more people in shelters and public housing.

Personal side:

Residence: Durham

Favorite way to relax: Watching “Law and Order: SVU” and going to the beach

Hobbies: Gardening and cooking

Favorite movie: “Top Gun”

Currently reading: “Brown Skin, White Minds,” by E.J.R. David

Favorite cause: Health equity

Fun fact: I sold fresh fruits on the highway in my birth town of Valladolid, Negros Occidental, Philippines, and managed my uncle’s catering business while in nursing school.

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