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September 30, 2024 / 2024 Power 25 Health Care

2024 Power 25 Health Care: Jennifer Jackson

Jennifer Jackson

Twenty-four years ago, the iPhone didn’t exist. Neither did YouTube; in fact, renting videos from Blockbuster was still a thing.

One thing that hasn’t changed since the year 2000, though, is Jennifer D. Jackson leading the Connecticut Hospital Association as its chief executive officer.

The CHA serves as an advocate for the state’s hospitals and healthcare systems. Its members include 27 of Connecticut’s not-for-profit acute care hospitals.

According to the association’s 2024 Economic Impact Report, the state’s hospitals and health systems generate $38.7 billion for the state’s economy, and employ more than 119,400 people.

Still, like those nationwide, hospitals in Connecticut continue to face difficult financial challenges in the wake of the COVID-19 pandemic. As noted in a separate report from the association, hospitals and health systems in the state “are now meeting the challenge of treating sicker patients than they saw before the pandemic, supporting a workforce that is exemplary but exhausted, and managing through significant financial hardship brought on by record-level inflation.”

That financial hardship is, in part, the result of being under reimbursed by Medicare and Medicaid, the CHA says.

Jackson, who joined the CHA in 1988, earned a nursing degree from the University of Delaware; an MBA from the University of New Haven; and a law degree from the UConn School of Law.

Before taking over as CEO, she had served as the association’s general counsel and vice president.

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