Processing Your Payment

Please do not leave this page until complete. This can take a few moments.

September 30, 2024 / 2024 Power 25 Health Care

2024 Power 25 Health Care: Montez Carter

Montez Carter
Click here to go back to the 2024 Power 25 Health Care home page
More Information

As hospitals and health insurers continue to butt heads on reimbursement rates and other contract terms, Montez Carter, CEO and president of Trinity Health Of New England, has led an organization that’s been in the middle of tense negotiations of late.

Trinity Health of NE, the state’s third-largest health system, this year has inked new provider network contracts with Anthem, Cigna and UnitedHealthcare, but the deals didn’t easily come together.

In fact, the UnitedHealthcare contract wasn’t signed until a month after their previous deal expired in July. Both sides blamed each other for not coming to terms on a fair agreement, before eventually finding common ground.

Trinity Health Of New England’s Connecticut portfolio includes St. Francis and Mount Sinai Rehabilitation hospitals in Hartford; St. Mary’s Hospital in Waterbury; and Johnson Memorial Hospital in Stafford Springs.

Carter started as president and CEO of Trinity Health of NE in October 2022. It was a precarious time, as the industry was still adapting to post-pandemic life and contending with various headwinds, including inflation and workforce shortages.

Carter has pointed to several early accomplishments, including a new partnership Trinity Health established with national nonprofit RIP Medical to erase $32.76 million worth of liabilities for 22,300 patients. RIP Medical typically pays pennies on the dollar to purchase and then forgive medical debt.

Trinity Health of NE, under Carter’s watch, has also gotten innovative in dealing with the labor shortage. The health system has ramped-up employee engagement, retention and recruitment efforts, and launched a virtual nurse program, which delivers care to patients through a team approach that includes a direct-care registered nurse, on-site nursing assistant or licensed practical nurse, and a registered nurse who appears virtually in a patient’s room.

Carter has worked for Michigan-based parent company Trinity Health for more than a decade. Before arriving in Connecticut, he was president and CEO of St. Mary’s Health Care System in Georgia.

Carter began his career as a pharmacist. A sports fan and collector of vintage sports memorabilia, he is a Fellow of the American College of Healthcare Executives and has served on several boards, including the American Hospital Association.

He received his MBA from the University of Alabama and his doctorate in pharmacy from the University of Mississippi.

Sign up for Enews

Most Recent

Most Recent

0 Comments

Order a PDF