Please do not leave this page until complete. This can take a few moments.
Amazon is expanding its free return program as the holiday shopping season comes to a close.
The company is letting shoppers return "millions of items" sold and fulfilled by Amazon for free. This includes electronics, kitchen appliances and household items that weigh under 50 pounds. Amazon previously only allowed free returns on shoes, bedding and apparel.
Expanding the return policy is the result of the company's growing logistics network, Amazon said in a press release. It has been working on speeding up delivery times and beefing up its own shipping network. FedEx and UPS have been struggling to keep up with growing demand. Amazon has recently bolstered its air division and bought stakes in two delivery airlines.
The online retailer said there are now more than 18,000 physical return points across the United States, including Amazon stores such as 4-Star and Books, select Whole Foods locations, roughly 1,000 Kohl's stores and at more than 10,000 UPS stores. It also has nearly 1,000 Amazon Hub spots, which are self-service locker rooms.
The company also reiterated it "label-free and box-free" return program at nearly 6,000 locations, which includes Kohl's, some Whole Foods locations and the UPS Store. Customers show a QR code to a store associate after starting the return online or in the app and then the employee ships the package back to Amazon for free. Refunds are usually credited within two hours of the item being returned.
The company claims the label-free initiative, which launched in July, is part of its broader initiative to become more environmentally friendly.
For the holidays, Amazon is allowing returns on purchase made between November 1 and December 31 to be completed by January 31, 2020. Amazon typically allows returns within 30 days of the purchase date.
The Hartford Business Journal 2025 Charity Event Guide is the annual resource publication highlighting the top charity events in 2025.
Learn moreHartford Business Journal provides the top coverage of news, trends, data, politics and personalities of the area’s business community. Get the news and information you need from the award-winning writers at HBJ. Don’t miss out - subscribe today.
SubscribeDelivering vital marketplace content and context to senior decision-makers throughout Connecticut ...
All Year Long!
The Hartford Business Journal 2025 Charity Event Guide is the annual resource publication highlighting the top charity events in 2025.
Hartford Business Journal provides the top coverage of news, trends, data, politics and personalities of the area’s business community. Get the news and information you need from the award-winning writers at HBJ. Don’t miss out - subscribe today.
Delivering vital marketplace content and context to senior decision-makers throughout Connecticut ...
All Year Long!
In order to use this feature, we need some information from you. You can also login or register for a free account.
By clicking submit you are agreeing to our cookie usage and Privacy Policy
Already have an account? Login
Already have an account? Login
Want to create an account? Register
In order to use this feature, we need some information from you. You can also login or register for a free account.
By clicking submit you are agreeing to our cookie usage and Privacy Policy
Already have an account? Login
Already have an account? Login
Want to create an account? Register
This website uses cookies to ensure you get the best experience on our website. Our privacy policy
To ensure the best experience on our website, articles cannot be read without allowing cookies. Please allow cookies to continue reading. Our privacy policy
0 Comments