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Updated: November 15, 2020 / 2020 Health Care Heroes

Audrey Scott

Audrey Scott Interim Nurse Manager Emergency Department Hartford Hospital

 

Honoree Category: Nurse


Audrey Scott, an interim nurse manager of Hartford Hospital’s emergency department, has been literally on the front lines of the pandemic, fighting the virus while leading a team into uncharted waters as it treated the sickest patients in Hartford Hospital’s emergency department.

With an emphasis on safety and preparedness, she said her team has spent “endless amounts of time” preparing for such a crisis and exploring ways to keep both staff and patients safe.

Scott was instrumental in physically mobilizing the emergency department check-in process, which took place outdoors, with a process called “forward triage.” This mobile unit became a place where suspected COVID patients were separated from other patients seeking emergency medical attention.

One of the complexities of the growing pandemic was making sure that personal protective equipment (PPE) was in supply. Scott was very mindful of the conservation of PPE within the department.

One of Scott’s responsibilities was to ensure the most experienced clinical staff was screening every patient coming into the building, directing each patient to be treated in the most appropriate area of the emergency department.

Just as patients relied on the expertise of healthcare workers, Scott acknowledges the support of the community as clinicians worked through the pandemic.

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