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October 22, 2018 Family Business Awards 2018

Franklin Construction LLC

The Tagliatela family celebrated their 100th year in business in 2017. This photo shows three generations of the family business. (From left): Lauren Tagliatela, Louis Tagliatela Jr., Mary Tagliatela, Stephen Tagliatela and Patricia Tagliatela.

3rd Place — 76-plus employees category

Franklin Construction LLC

Headquarters: New Haven

Industry: Construction

Year Founded: 1917

Founder: Francesco Tagliatela

Generation Currently Running Company: 3rd and 4th

No. of Full-Time Employees: 146

No. of Part-Time Employees: 302

Family Members Currently Employed at Company: Louis Tagliatela Jr., Co-owner: Patricia Tagliatela, Co-owner; Stephen Tagliatela, Co-owner; Lauren Tagliatela, Chief Community Officer.

Company Website: www.buildwithfranklin.com

When Franklin Construction was founded in 1917 by Francesco Tagliatela, he built single- and multi-family homes. The company eventually shifted to general contracting work and building apartment housing and it built, owns and manages several apartment communities, the Saybrook Point Inn, Spa, & Marina, and North Haven Health & Racquet.

Recent accomplishments

Last year Franklin Construction built Canal Crossing at Whitneyville West, a class-A apartment community in Hamden. Upon completion, the company will add 393 new luxury units to its portfolio. Franklin has opened three buildings thus far, all of which were 70 percent leased before receiving each certificate of occupancy. Phase one, which consists of 165 units, is currently 100-percent occupied.

Canal Crossing is the company's flagship community with many amenities.

While building this new community, the company also renovated six of its older apartment buildings' corridors.

How do you remain competitive?

We remain competitive by keeping up with the trends in our industry and adapting quickly. Continuing education is a large component of remaining competitive. We send our employees to national conferences to seek out the up-and-coming trends we need to be aware of, so we can implement them at our apartment communities.

For example, a group of employees recently attended the National Apartment Association conference in San Diego. We found there that people are looking for more of a personal experience rather than just a place to live. We quickly found ways to engage residents through free community events such as ice cream socials, barbecues and pet events.

Residents see service as the most important amenity we can provide, rather than adding a pool to a property. We also learned about the importance of adopting more technology into our apartments.

How do you instill your family values in your employees?

We have a family creed that we read before each of our weekly meetings. One of the principles is “Family First.” At the ownership level, this means that we can have heated disagreements with each other at work, but we are still family at the end of the day and must be respectful despite differing opinions.

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