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Updated: October 28, 2019 / 2019 Family Business Awards Honorees

Granny’s Pie Factory

Tony, Joan and Niko Harovas of Granny’s Pie Factory.


3rd Place — Less than 25 full-time employees category

Granny’s Pie Factory is a maker of handcrafted pies.

Recent accomplishments:

Much of our business is generated in the fall, particularly around Thanksgiving. During this time we hire many seasonal employees who need to be trained to function in the most efficient way possible while understanding that the quality of our pies and the satisfaction to the customers, is of the utmost importance.

Over the past year, Niko Harovashas created a way to streamline this training, which is making our seasonally increased production more efficient. Simultaneously, our employees seem more able to focus on the job they are assigned while building proficiency and increased job satisfaction.

How do you instill your family values in your employees?

We do believe that the best way to instill the family values of respect, kindness, appreciation, clarity and professionalism is to model those values. The way in which we as a family treat each other as well as the way we communicate and treat our employees goes a long way in demonstrating what we expect and appreciate from and about those who work here.

What is the biggest challenge to your business in the coming year?

Since our business is very seasonal, as always, the biggest challenge is to create ways to maintain cash flow through the winter. This is also a blessing as this slow season gives us a chance to do some new product creation and reorganizing for the rest of the year.

What is the one family value you want passed on to each generation in your business?

We would hope that the value that is passed on to each generation is integrity, both personal and professional integrity, which means doing business in an honorable and ethical way.

Each time that an interaction occurs that is aligned with this value it should become an opportunity to create an atmosphere of collaboration rather than competition.

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