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Updated: March 2, 2020

IT Direct

Ranked 19th: Small/Medium Companies

Headquarters: West Hartford

Industry: Technology


Top Executive: Ari Santiago, President & CEO

IT Direct helps small and mid-sized companies with technology services including complete network support, network design and virtual chief information officer services.

Employee Bonuses: High-performers can earn quarterly bonuses and benefit from monthly awards given by managers to recognize excellence in their core job role.

Recognition: The company hosts an annual year-end dinner to honor employees selected by their peers in categories such as “Leading by Example,” “Grace Under Pressure” and “Teamwork Plus.”

Fun & Relaxation: Friday afternoons at IT Direct often feature a movie on a big screen accompanied by refreshments from a well-stocked beer fridge. Short gatherings throughout the workweek may include lunches, BBQs and casual happy hours. A local massage clinic makes monthly visits to offer chair massages to hard-working employees.

Training: Workers praise the company’s onboarding process, which allows new employees to be quickly integrated into a team. In addition, the Better Book Club program encourages personal and professional growth as employees are incentivized to read and share their observations.

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