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April 11, 2022 / 2022 Top 25 Women in Business

Jennifer Marchand, Top 25 Women in Business 2022 Honoree

By Susan Shalhoub
Jennifer Marchand Employer: Torrington Savings Bank Title: Senior Vice President & Chief Financial Officer Check out all of the WIB honorees here!
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Prior to entering banking, Jennifer Marchand spent several years in both the assurance and tax areas at PwC. She is a Certified Public Accountant and earned her MBA in finance from the University of Hartford.

Marchand joined Torrington Savings Bank (TSB) in 2010 and has worked in various capacities, most recently as vice president and controller. In her current role, she is responsible for TSB’s finance and treasury functions, and also oversees the facilities, security and deposit operations of the bank.

Q: What’s been your biggest professional accomplishment so far?

I stepped into the CFO role just weeks before news of COVID broke. Quickly interpreting and implementing major regulatory and accounting changes is an accomplishment I’m proud of. I’m grateful for the trust placed in me by our board and the other members of the executive team.

Q: What’s the next big goal you want to accomplish professionally?

My current focus is on further strengthening my teams to ensure we are all operating at peak efficiency and focused on execution of the bank’s strategy. The banking landscape is constantly evolving, and it is critical that we are all aligned and prepared.

Q: What’s one of the biggest professional challenges you’ve overcome?

Maintaining momentum in my career while raising children was challenging. I had to be very deliberate about finding balance. It wasn’t always perfect, but my children have seen that it is possible to set and reach career goals while still being present for family.

Q: How has the COVID-19 pandemic forced you to adapt as a leader?

The pandemic highlighted the importance of maintaining connections and being present for my teams. The way we all handled the challenges of COVID was unique and personal; recognizing and respecting that helped build stronger relationships and allowed us to work together more cohesively to meet the needs of our customers.

Q: What are your keys to maintaining business success?

Three core principles come to mind: Acting with integrity at all times, empowering staff and communicating openly and directly. All three foster a culture of trust and help develop confident, engaged teams that can make valuable contributions to an organization.

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