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Updated: September 21, 2020

Ocean State Job Lot focuses on health plan education


3rd Place | Category: 100 to 2,500 Employees

Ocean State Job Lot

CT locations: Bristol, Southington, Meriden, Berlin, etc.

Industry: Retail

Top Executive: Co-Founder, CEO Marc Perlman


Ocean State Job Lot this year began partnering with a national health concierge vendor it says is helping to inform employees about their healthcare plans.

The discount retailer says associates now rely on Accolade, which has built an engagement model in the healthcare advocacy industry, for recommendations, billing questions and to clarify whether a procedure will be covered, or if a provider is in-network.

The Rhode Island-based company also started splitting its healthcare and pharmacy plans to react more quickly to increased costs. That process, in addition to the new health concierge model and expanded educational opportunities for workers, has helped the company reduce insurance claims by $250,000 over the last plan year, officials say.

During the pandemic, Ocean State, which has 28 stores in Connecticut, also doubled down on its learning opportunities by creating “Well-Being Wednesdays.” Those weekly virtual learning sessions cover numerous topics, including “How to hunker down during the pandemic,” “How to sleep better,” and “Staying active at home,” among others.

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