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March 20, 2015 Best Places To Work In CT 2015

QDiscovery stresses employees’ value

(Above) QDiscovery employees show the money they raised for the United Way of Southeastern Connecticut. (Left) Workers participate in non-work events, like the Warrior Dash. (Below) The company was as gold sponsor of the John Maley Foundation 5K Run.
By John A. Lahtinen

After a successful stint as an equity partner at software firm Daegis and ready for a new challenge, Matt McCormack reached out to friends and former colleagues Deb Tristan and Don Elliott in 2011 to discuss the creation of a company that would not only provide superior service to its clients but also a great work-life balance for employees.

The idea led to the creation of QDiscovery, a New London legal services provider. The company helps lawyers and corporations collect documents from computers and other electronic devices, using specialty software, that is essential to court cases and other legal proceedings, said McCormack, the company's CEO.

After purchasing and renovating an old doctor's office in New London, QDiscovery outfitted its headquarters to accommodate its technology needs and built a family room for employees' children to use if they had to accompany their parents to work.

Ashley West, the company's controller for more than two years, said it is easy for her to feel passionate about her work because her efforts are always appreciated.

“We work in an environment where each member depends on another to accomplish a shared goal,” West said. “I enjoy working at QDiscovery for a variety of reasons, but mostly because of the people that I work with. We have an incredible team and we consider each other family. I can't image what my job would be like without each and every one of them.”

With 28 employees (16 in Connecticut), QDiscovery has grown steadily over nearly four years, adding offices in Indiana and Illinois.

In the last year, the Indiana sales team secured and executed agreements with two top-tier law firms in Indianapolis.

“We significantly enhanced our level of security and increased our scalability with state-of-the-art storage and backup systems,” McCormack said. “This new relationship and implementation aligns with our focus on providing our clients with the highest levels of quality and service.”

In addition, McCormack said, there have been numerous opportunities for staff to speak at or be part of national conferences, including the Defense Trial Counsel of Indiana's 21st Annual Conference and Meeting.

In addition to a merit-based profit sharing program, QDiscovery offers its employees quarterly outings like company lunch-and-learn sessions at local restaurants, golf outings and after-hour social events, paid training, birthday celebrations, summer barbeques, and participation in community activities and charitable events.

“I believe our team feels valued, and from my own personal experience, I believe that feeling valued is one of the most desired traits of happy and productive employees,” McCormack said.

Whether it is participating in the Warrior Dash, serving at a local soup kitchen, collecting non-perishables for a food bank, or fielding a team in a golf outing, the company is dedicated to promoting team-building and keeping its employees motivated and fresh.

“All of our company events have been a really great time,” said Tristan, the company's operations manager. “We spend so much time together at work, it's nice to step outside of the office and really get to know each other on a personal level.”

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