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Updated: October 28, 2019 / 2019 Family Business Awards Honorees

Turbine Controls MRO

Turbine Control employees at work in Bloomfield.

 

3rd Place — 76-plus full-time employees category

Turbine Controls MRO is a maintenance, repair and overhaul provider of aerospace services worldwide.

Recent accomplishments

There were many highlights for Turbine Controls this year. Our name, Turbine Controls MRO, was trademarked and now covers both Connecticut and Florida.

In April, Pratt & Whitney signed a part-repair service award agreement with us. The company became the first third-party repair supplier for the Pratt & Whitney Geared Turbofan Engine.

In July, Turbine Controls was chosen by Safran Transmission Systems to be their maintenance, repair and operations partner in North America. The program supports an upgrade to the tail gearbox for the A320 family of aircraft powered by the LEAP engine. This agreement increases sales significantly and has positive growth potential.

Finally, the company received commendation from the U.S. Air Force in a “Letter of Appreciation.”

How do you remain competitive in the market?

Turbine Controls’ priorities for the past 40 years have been quality service and superior customer service.

Every year new equipment and capabilities are invested into the business, which offers customers full in-house capabilities, expert training and professional staffing to meet these priorities.

In 2009, the company was accepted into Pratt & Whitney’s Supplier Gold Program — a continuous improvement initiative mandatory for working with United Technologies Corp. Turbine Controls has also been accepted into quality programs by GE, Rolls-Royce and Honeywell.

What family value do you want passed on?

Reputation is an important key to success. People need to trust you in order to do business with you. Without trust and respect, there is nothing.

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