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Women in Business 2021: Susan Martin, Middlesex Health

  Susan Martin Employer: Middlesex Health Title: Chief Financial Officer & Treasurer See all Women in Business 2021 honorees
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As chief financial officer and treasurer at Middlesex Health, Martin is responsible for the organization’s financial functions, including accounting, audits, treasury, revenue cycle, procurement and financial reporting. A certified public accountant, she earned her MBA from the University of Hartford. She serves on the board of directors of the Community Foundation of Middlesex County; Connecticut Health and Educational Facilities Authority; and CHART Risk Retention Group and is also a corporator of Liberty Bank. Martin serves on committees at Connecticut Hospital Association and is a member of the Governor’s Certificate of Need Task Force.

What’s been your biggest professional accomplishment so far?

I’m very proud that I hold an executive-level position at my community hospital. Having worked my way up through our organization, and now being responsible for all its financial aspects, I feel tremendous pride and responsibility to ensure that Middlesex County will continue to have a high-quality, safe and fiscally sound hospital.

What’s the next big goal you want to accomplish professionally?

It’s important to me that I continue to ensure continued high-quality, safe care in Middlesex County. As I advance into the later phases of my career, it is also important that I serve as a role model to younger women. I want them to have courage and confidence to step outside their comfort zones, with a desire to continuously learn, so that they too, can achieve their goals and make a difference in their chosen field.

What’s one of the biggest professional challenges you’ve overcome?

Often faced with being the only woman at the conference-room table, I felt enormous pressure to always have detailed knowledge and complete answers on all issues. Whatever I said or did would be remembered long after the meeting ended. I had to develop the confidence in myself and in my skill set to stay true to myself and be heard.

How has the COVID-19 pandemic forced you to adapt as a leader?

C-Suite-level leadership requires the ability to influence others to achieve change. The pandemic has made this skill even more important. Despite the uncertainty, many timely decisions have had to be made in very short time frames, making the ability to generate buy-in even more critical.

What are your keys to maintaining business success?

The key to maintaining business success is to love what you do. Make a plan, but be flexible. Learn from others and your own past experiences. Always strive for more. Don’t be afraid to ask questions or share a different perspective. Figure out a work-life balance that allows you to be fulfilled in all aspects of your life.

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